Testimonials

The following testimonials are all patient accounts of Lily's treatments. Lily would like to thank all her patients for their valued feedback which is constantly used in order to maintain and build upon the high level of professional and effective treatments provided.

If you wish to leave some feedback for Lily, you can request a feedback form at your next consultation or alternatively email Lily directly at:

feedback@acupunctureandherbs.co.uk.

Digestive

"I had suffered from severe stomach pain and constipation for two years before coming to see Lily for acupuncture and Chinese herbal medicine. Lily has helped tremendously, particularly with the constipation. The stomach pain I suffered from is no longer as severe or as frequent. Lily has helped me beyond my expectations, providing dietary recommendations and suggesting other lifestyle changes which have helped me a lot.

I would highly recommend Lily to others interested in Acupuncture and Chinese Herbal Medicine."

Anna, 71, Poland

"My stomach and digestive system problems have developed over the past four to five years in particular to do with stress. My back problems started from an accident at the age of thirteen which have become particularly bad over the past five to six years. Lily has treated me with Acupuncture, Ear Seed Acupressure and Herbal Medicine and I have seen a definite improvement in my stomach issues, particularly with respect to stopping the nausea that usually accompanies all my other symptoms. There has also been a distinct improvement in my moods and general stress levels which I think has helped greatly. The Acupuncture to help relieve my back pain has been stunningly effective!

From the start I have found Lily's attitude, procedures and literature to be of a very professional standard. Given my apprehension at receiving Acupuncture, I was amazed at how quickly I felt comfortable and relaxed during my first session. I have been very pleased with everything that I have seen to date and I feel that the service that I get is already well above average and carried out with a professional hand."

Anonymous, 25, Hertfordshire

"I had read about Chinese medicine and after speaking with Lily and finding out that she specialised in my condition, I decided to try it for my IBS which I had been suffering from for 4 months.

Lily gave me Acupuncture and Moxibustion treatments for my condition and I experienced pain relief and a calming effect which also relieved the stress of my condition. The moxibustion proved to be very effective."

Mr J, 51

"I’ve experienced problems with my stomach for a few years and was diagnosed with IBS. I’d found it difficult to pinpoint exactly what it is that worsens the symptoms of IBS so when someone recommended I try acupuncture, I contacted Lily. I’ve also had problems with my sinuses and nosebleeds for about 8 years so I decided to try acupuncture to see if improvements could also be made in this area.

My acupuncture treatments (together with Moxibustion) started off on a weekly basis and improvements were definitely seen with my stomach problems. In terms of my sinuses, I was told the problem was likely to be structural by my doctor so although this couldn’t be treated as such, the nosebleeds stopped completely with Lily’s treatments!

As well as the acupuncture, Lily also gave me suggestions to improve my lifestyle and diet and has taught me to relax more- which helps ease my IBS symptoms.

The treatments are performed very professionally and with a lot of care, and the environment in the room is very relaxed and peaceful. Overall, I would highly recommend Lily to anyone in terms of both her professional and personal skills. The whole experience is made relaxing and enjoyable by Lily as well as helping with your health issues. Thank you Lily!"

Miss E, 31, Harpenden

General Wellbeing

"When I first started seeing Lily, I felt completely emotional, flat, and depressed. After the first session of Acupuncture I felt exhausted but could feel as if my layers were being pulled back to find out what was wrong and get it sorted. After a few more session I started to feel happier, more positive and more in control of my emotions.

Lily has taught me to relax, control and be aware of my stress levels. I now finally feel emotionally and physically ready to have a baby. I am a completely different person from the emotional and unhappy person I was when I first saw Lily.

Lily has influenced me to review all aspects of my life. I have changed my lifestyle, diet and expectations from life and myself. Thank you!! I feel fantastic!!!"

Anonymous, 31, Studham

"I came to Lily to help me stop smoking. I received Acupuncture which helped me deal with my cravings better. I seem better able to resist temptation than before. "

Anonymous

"I have been under emotional stress on and off for three to four years now. I have been coming to Lily for Acupuncture and have also received Acupressure treatments. On my first visit for Acupuncture, Lily made me feel calmer and have a more positive outlook and I felt that a lot of weight had been lifted off my shoulders. I can now cope a lot better with the emotions and not be afraid to show them and cry if necessary. I enjoy our chats - Lily has been a great strength to me over the past four months and has given me ideas on changes with diet (great stir fry ideas!), sleep and drinking plenty of water."

Bev, 41, Hemel Hempstead

"Thank you Lily for helping me with my anxiety, mood swings and tiredness. I have really enjoyed our treatments and consultations as you have always been very professional and always easy to talk to. Having acupuncture was surprisingly very effective, but the real surprise was in the effect of the ear seeds that you prescribed. Being able to use the seeds for acupressure at work and at home really helped me stay on the ball at work and gave me that extra calmness and energy I've always lacked. Thank you!"

Anonymous

"I first came to Lily to seek relief for insomnia, period pains and to see if my serotonin and noradrenalin levels could be balanced with view to my condition (bi-polar disorder). I also wanted to discover if alternative therapies could help with my condition as opposed to medication.

I received acupuncture treatments with Lily and I experienced better sleep – it cured my insomnia. My period pain was reduced and I found improvements in energy levels, emotional state and in the balancing of the serotonin and noradrenaline in the brain which resulted in more balanced moods.

Lily has a fabulous personality that enables you to speak freely and openly about yourself and what you seek to remedy.

I would recommend acupuncture for the treatment of or to aid in depressive illness – I definitely saw a huge improvement!"

Miss M, Hemel Hempstead

"I have been suffering from depression and anxiety for several years and was on a lot of medication from the doctors. But I was still finding every day an uphill struggle and suffered from panic attacks on a daily basis. Lily had been recommended to me by a friend and I wanted to see whether she could help me. She offered me acupuncture treatments which I found very relaxing and at the end of the course of treatments, I was feeling much more stable, grounded and emotionally happy. Lily has played a huge supporting role for me over the sessions."

Anonymous

"Chronic Fatigue Syndrome (also known as ME) has been part of my life for over 10 years and I’d recently had a pretty bad spell with a complete depletion of energy levels, poor sleep, headaches and digestive problems. Lily had been recommended to me by a friend and I was keen to try anything that would be able to offer me relief from any of my symptoms.

I received acupuncture treatments over the course of three months and began to notice gradual improvements in my wellbeing. My energy levels were more stable – I still had my low days (it’s all a rollercoaster ride!) but generally, they were levelling out a lot more and I was starting to find myself being able to plan things in advance because I knew I would be able to have enough energy for the day. My sleep was also less disturbed and less restless and my anxiety levels stabilised a lot more.

For me, the changes were slow but definitely present and I still come to Lily for occasional sessions just to check on how things are going. Lily is a very caring and attentive practitioner - I am so glad my friend passed me her number! I would not hesitate to recommend Lily to other CFS/ME sufferers or others seeking acupuncture treatments."

Anonymous, Hertfordshire

"I had had acupuncture before for energy levels and felt that my issues were more holistic than focused on one particular problem. So when I experienced another bout of low energy, I went to see Lily.

Lily’s young wisdom and the idea that you can change your habits bit by bit and not expect yourself to radically change all at once works. The acupuncture itself gave me a certain amount of energy and my tongue is still looking very healthy!"

Anonymous

"I had had insomnia for two years and I didn’t want to go down the biomedical route. I had read about the success of acupuncture in the treatment of insomnia and decided to book in with Lily for Acupuncture.

After 5 sessions of Acupuncture my sleeping did improve. I was also benefiting from the sensible lifestyle/dietary advice Lily gave me. Once my sleeping problem had been ‘sorted’ I continued to consult Lily for relaxation and stress relief treatments with Acupressure.

I really value Lily’s professionalism – she has helped me overcome an ‘intractable’ problem. She is very friendly and personable, and it has been a real pleasure to see her. I value her treatments as well as her advice."

Miss A, 34, Berkhamsted

"I was suffering from stress, low mood and anxiety and decided to book in to see Lily after I got feedback from friends that acupuncture had worked for them. I found it increased my energy levels and mood and helped to relax my mind and body. I felt completely listened to in the consultation and I was given good advice and tips on maintaining health and wellbeing.

Lily it was a lovely experience and it gave me that extra boost I needed at the time!"

Miss K, 26, Tring

"I've read about TCM before and was going through some anxiety, stress and emotional upset as a result of a breakdown of a relationship. After the Acupuncture treatments with Lily, I found relief from my physical anxiety symptoms but also within myself gained clarity of thought and insights into what I should do.

I have found your approach very professional and caring - I would recommend you without hesitation. Thank you so much. "

Mr W, Hemel Hempstead

Pain

"I have suffered from lower back pain for approximately one year. I have received Acupuncture and Cupping from Lily. My energy levels have increased and my toe pains are also much better. I found Lily to be very professional, hygienic and caring. "

Anonymous, 52, Watford

"I had a lot of un-diagnosed joint and muscle pains since June 2005 (and the doctors thought it might be rheumatoid arthritis but there was a considerable wait to see a specialist). Being very scared of needles I visited Lily as a last resort. The pain killers that the doctors were prescribing were not having any effect and I was desperate. The Osteopath that I visited also thought that it might help.

Lily was very calm and reassuring, explaining exactly what was going to happen. She was very gentle and constantly checked that I was ok.

Within five days of my first treatment I was able to walk up stairs without crying and I also stopped taking the pain killers.

At a later date I mentioned some digestive problems and these are much better now after one treatment. I also do not sleep very well and get headaches but these are now gradually improving. I have also had an acupressure treatment which I found wonderfully relaxing."

Pam, 59, Hemel Hempstead

"I had been suffering from rheumatoid arthritis for four months before coming to Lily for Acupuncture. I experienced complete and almost immediate relief from pain. I found the treatment very relaxing and Lily put me at my ease."

Anonymous

"I had suffered from refractory headache due to damage from Non-Hodgkins Lymphoma since October 2004. The Acupuncture treatment gave me relief from the trigeminal neuralgia type pain in my left ear which has remained pain free.

I found Lily's manner very friendly and professional. She was interested in my complaint and keen to bring about a positive outcome. I found the website very helpful in terms of learning more about the different treatments on offer and Lily's background and training."

Katherine, 56, Dunstable

"Thank you Lily for treating me over the last 6 months. Having been a skeptic of acupuncture and quite nervous about the whole thing, your professional manner, caring nature and knowledge of chinese medicine has really helped me to relax during treatments.

Having come to you for shooting pains in my Kidneys, you managed to not only cure the pains, but also help relieve a lot of the tension in my lower back. It has made a real difference to me day to day, and to think that just a few needles could help me so dramatically is wonderful!"

Anonymous, 26, Hemel Hempstead

"I had been suffering from RSI (Repetitive Strain Injury) for six months before coming to see Lily. As part of my job I spend a large amount of my time using computers and so the RSI was really starting to become a problem for me. I had heard that Acupuncture was particularly effective for RSI and so decided to try it for the first time. I was very impressed with Lily's treatments as she was very gentle and happy to answer my many questions. As well as Acupuncture, Lily suggested that Moxibustion would be effective. I was quite skeptical at first to have the treatment but found it to actually be quite relaxing.

After only a couple of treatments I noticed that the pain was much reduced and after a few more the pain had totally gone. Lily also suggested changes in my working habits to stop the RSI returning, and I am thankful to say that so far I am free of RSI!. Thank you Lily!"

Anonymous, Hemel Hempstead

"I came to Lily for ongoing tension in my back and shoulders and to specifically try cupping therapy for my problem. I found the treatment relaxing and purposeful, every step was explained fully and Lily checked on my wellbeing throughout."

Anonymous

"Headaches have been a problem for me for 10 years and I had also suffered from tiredness and stress for about a year before I started treatments with Lily. Lily recommended acupuncture and acupressure for my ailments and I embarked on a course of treatments with her. I felt the treatments were designed around me and my ailments and each session was very calming and relaxing. Now my headaches no longer occur as frequently and I feel less stressed and much calmer than before."

Anonymous

"I'd been suffering from sciatica for 10 years when I decided to try acupuncture. I came to see Lily who advised me to try a course of electro-acupuncture and acupressure treatments. Over the course of treatment, I experienced immediate relief from my symptoms and a reduction of overall pain level. Lily always explained to me the treatments and her interpretation of other tests such as examination of the tongue and pulse readings. She was exceptionally caring throughout the treatments and was always on hand to respond to any reaction and to adjust the treatments accordingly."

Geoff, Hemel Hempstead

"I came to Lily hoping to find some relief from my headaches and tiredness which I had been suffering from for several months. The acupuncture treatments gave me almost instant release from a lot of pressure and tension in my neck and head. Lily was always very informative, honest and professional."

Anonymous

"I’d been suffering from frozen shoulder and came to Lily for Chinese medicine treatments – acupuncture and moxibustion - which achieved some success in relieving my symptoms. It was a pleasant experience and Lily answered all my questions (and I asked a lot!)."

Anonymous

"When I first went to Lily, I wanted to seek treatment for elbow pain which was affecting my neck and shoulders. The acupuncture helped provide some easing of pain which improved my elbow pain. Lily had a calming manner about her and the treatment room was very relaxing – and warmed especially for me! At a later date, I also sought help for post-operative / anaesthetic rebalancing which I found very beneficial."

Ms T, Hemel Hempstead

"The reason I came to see Lily was to receive treatment for headaches and watery eyes. I received two acupuncture sessions which improved my symptoms very much."

Mr C, Hemel Hempstead

"I’d suffered from horrendous pain in my knees for over three months due to an injury which was affecting my sleep at night as well as general quality of life because it hurt so much to walk. I had tried acupuncture before for my pains with much success and I decided to try a course of acupuncture with Lily whilst I was placed on a waiting list for physio treatment.

My knee pain showed signs of improvement from the first acupuncture treatment and by the end of the course of treatments (I received 6), my pain had significantly reduced and my sleep was much more restful. I’ve been very happy with the care I’ve been under – Lily is a great listener and was very professional throughout the treatments I had with her. Every penny spent has been worth it to get my life back on track."

Anonymous, Berkhamsted

"I was diagnosed with frozen shoulder by my GP in January and had been advised to have steroidal injections. I wanted the injection as a last resort and thought I would give acupuncture a try.

Lily gave me acupuncture and moxibustion during the four sessions that I had with her. My range of motion increased by 90% and my pain disappeared. I still get the odd twinge now and again but nothing like it was before. Admittedly I was a complete cynic before but it really worked for me and now I’m a total believer!"

Mr W, Hemel Hempstead

"I got tennis elbow as a result of my job - I'm a self-employed tiler so I can't usually rest my arm for long periods of time to let it heal by itself. I have had 7 Acupuncture treatments with Lily to date and my arm feels much less heavy and achey. It doesn't hurt anymore to hold onto things and lift with my right hand. I'll definitely be coming back for topups!"

Anonymous, Hemel Hempstead

Women's Health

"I came to Lily for treatment for Amenorrhoea (absence of periods) which I had had for twelve months, general wellbeing and specifically for fertility. I found the Acupuncture session great for relaxation and a sense of wellbeing afterwards. I am also better aware of my sleeping pattern. Lily has also given advice on lifestyle and diet for general wellbeing and fertility which I have now made adjustments to. Combined with traditional medicine, I now have a feeling of being more in control and now have regular periods and ovulations.

I have had a very positive treatment and experience from regularly attending sessions with Lily"

Zoë, 27, Berkhamsted

"I came to Lily pregnant and nine days overdue hoping to have my baby without the use of drugs. I was new to Acupuncture but Lily explained everything well. Following my Acupuncture treatment with Lily I went into labour 3 hours later! I did not have to be induced and so was able to have a natural birth and use a birthing pool. Thank you Lily!"

Anonymous, Berkhamsted

"For over a year before I saw Lily for acupuncture and Chinese herbal medicine I had suffered from prolonged and heavy periods and tiredness - I'd lost my spark! I was encouraged to make my first appointment from the professional website. Lily's treatments were always very comfortable. Her whole personality and demeanor meant that I opened up to her very quickly and yet she was still very professional. All the ailments I visited Lily for improved significantly."

Anonymous

"We had been trying for a baby for four months before I decided to book in for an appointment with Lily. I wanted the treatments to balance my hormones to help with fertility but also wanted help for my general wellbeing. During the course of treatment, I received Acupuncture, Ear-seed Acupressure, Moxibustion and Chinese Herbal Medicine. After each session with Lily, I felt more relaxed. She is very professional, approachable and thorough, always explaining clearly what each session would involve. I also found her website very informative and professional. All in all, it has been a very positive experience for me. Now that I am pregnant, I will continue to see Lily to help with the inevitable morning sickness!"

Anonymous

"I had been diagnosed with endometriosis and was experiencing bad period pains as well as having trouble conceiving. I received weekly acupuncture treatments with moxibustion which helped reduce my period pains and also helped to calm me down. Lily is very nice and friendly – she always gave me a listening ear whenever I wanted to talk unlike most practitioners. I would say Lily’s treatments were quite positive - the service was excellent and the treatment room was neat and had a relaxing atmosphere."

Anonymous

"I was pregnant and overdue by ten days - my midwife had informed me that if my waters did not break then I would have to be induced. I really wanted to have as natural a childbirth as possible and decided to turn to acupuncture with Lily.

I was in a very anxious state but Lily really calmed me down and talked everything through before going ahead with the treatment. I'm very pleased to say that 7 hours after the acupuncture treatment, I went into labour and gave birth to a beautiful baby girl! Thank you once again for all your help!"

A very happy mother, Hemel Hempstead

"I used accupuncture to try and induce labour - I was eleven days overdue. After one treatment, I felt fantastic and went into labour 12 hours later! Great experience!"

Miss M, 30, Boxmoor

"I was pregnant and suffering from morning sickness. I didn’t want to try medication and decided to book for Acupuncture with Lily. I found that the nausea was more manageable and at times there was also lessening of the vomiting."

Anonymous

"I was given Lily's phone number after a friend had recommended her when she herself was going through fertility treatment with Lily. I was going to have my third and final attempt of IVF treatment and had read about acupuncture being helpful alongside it. I was getting a lot of anxiety on the run up to the treatment cycle and also because I knew in the back of my mind that this would be the last attempt my husband and I would go through.

Lily was fantastically supportive throughout the treatment cycle and offered alot of insight and extra advice which the consultants had not mentioned in my previous IVF treatments. I felt completely looked after and calmer with the acupuncture treatments. She also had to work some very long hours for me to fit me in and I am really pleased to say that the hard work has paid off because now I'm pregnant, just confirmed with the scan! All the thank yous in the world are not enough - so I hope the flowers make a good start! I'll be in touch!"

Anonymous, Hemel Hempstead

Ear, Nose, Throat (E.N.T)

"The website advertising Traditional Chinese Medicine introduced me to Lily. I was seeking Acupuncture for Tinnitus which I had been suffering from for four months and also for uneven sleep patterns. After a course of Acupuncture my Tinnitus was reduced. Lily was always helpful and attentive from our first conversation through to the end of the treatment. She was always absolutely professional and gave clear outlines of procedures and timescales before treatment started. Thanks Lily!"

Anonymous

"Lily, your herbal medicine and acupuncture has dramatically reduced my hay fever problems. I've really enjoyed the treatments with you as you are always very approachable and yet, honest and frank. I was particularly surprised that you also helped me with diet and lifestyle changes which also affected my allergies and I'm hoping now to enjoy a sneeze free summer!"

Anonymous, Hemel Hempstead

"I suffer from sinusitis and my sinuses had become blocked for months. After Lily's acupuncture treatment, my sinuses became clear and I experienced less pain and a lot more comfort."

Anonymous

Skin

"My eczema has been around since birth but it had gotten particularly bad which prompted me to seek help. My skin greatly improved as a result of the acupuncture treatments with Lily. She was a great listener and gave really good advice, helping me to review my lifestyle."

Leigh, Berkhamtsed

"For years, I had been referred back and forth across several dermatologists and specialists for a skin problem they eventually diagnosed as vitiligo, a whitening of the skin in several patches throughout my body. These patches had gotten worse over a recent period of stress and I wanted to try something natural that would help my symptoms but also help me feel less stressed. I was given Chinese herbs to boil which dramatically reduced the appearance of the white patches within 6 weeks and eventually returned the skin pigmentation to those areas! My stress levels are now much more manageable and I continue to have monthly consultations with Lily once a month. Thanks for all your help."

Anonymous

"I came to Lily for my skin problems as well as some sleep and digestive problems. I had had acupuncture treatments in the past and found them very helpful. The acupuncture and acupressure treatments with Lily were incredibly relaxing. They were of great benefit to my skin in improving the redness, excessive pigmentation and oilyness. My sleep and my digestion also improved."

Mrs S, 49, Tring

"I had read about acupuncture and was keen to try a natural approach to improving my skin. I wanted facial rejuvenation and wanted acupuncture to treat expression lines and to brighten complexion. I chose Lily because her website was informative and professional and she had the relevant training/qualifications.

The treatments were very relaxing. I found I looked forward to the sessions and that they were really de-stressing. I found my skin was brighter and glowed after some sessions. The facial acupressure massage is amazing!"

Miss K, 32, Tring

©2005 Sean Cheng