"We came to Lily after 4 unsuccessful IVf cycles and unexplained infertility. I was due to start 5th IVF cycle and wanted to give my body the best chance.
Lily was extremely knowledgeable, very calming and helpful. It helped me to relax and feel informed for my IVF treatment. Even though IVF was unsuccessful, my time with Lily was invaluable. It was like therapy , relaxation and she understood the jargon from my notes and was able to really advise and explain things clearly to me. "
A, 43, Boxmoor
"I had used acupuncture when going through IVF and came to Lily when we moved from London to the local area. Lily immediately put me at ease and her qualifications and expertise are second to none.
After my pregnancy finished and I stopped breastfeeding, my endometriosis symptoms returned and I was experiencing heavy, irregular and painful periods. We were also hoping to conceive again and I wanted a practitioner who was an expert in fertility and treating pregnant women.
Lily's care was very helpful. Even a small number of sessions with Lily regulated my cycle. I fell pregnant quickly when we began trying to conceive, but unfortunately experienced three consecutive miscarriages.
Lily again helped my cycle return to normal after the miscarriages and then supported me in my current successful pregnancy (currently 31 weeks). I fell pregnant after returning to Lily for treatment in March.
Lily is an outstanding practitioner. I would recommend her (and have done) to anyone whose needs have not been met with treatment using Western medicine."
S, 40, Teacher, Hertfordshire
'I was trying for a baby and was looking for support when I came to see Lily. I had also been suffering from some tension in my back muscles.
I had a positive experience and was pregnant after 3 sessions. I found the care very good and professional - the only reason for not continuing was that I fell pregnant.'
A former patient
"Very helpful. My knee was treated with acupuncture and moxibustion. My knee was also massaged. Lily also worked with me on exercises to further strengthen the muscles surrounding my knee. I had previously had some physio but this had not helped my knee straighten out like it was able to after acupuncture. Once it was more comfortable to do this I was able to do more exercise and therefore help myself even more. I really began to get some confidence back using my knee. This is ongoing and I am still feeling the improvement. I have felt quite empowered to heal my knee since the treatment. It is an old injury and thought I really had reached a plateau with recovery. I was so pleased this was not the case. I was very interested in the difference of approach between here and the NHS - quite different. thank you.
I told Lily I had previously had some acupuncture to level my periods and she also took this into account at the same time to maintain this. I was sometimes feeling a bit stressed from work and college and again Lily helped with this.
We also discussed some ideas for changes/additions to my diet which were really helpful."
A Former Patient, Hertfordshire
"Lily is extremely knowledgeable and this instills confidence in the treatment that she provides. I have recommended her services to several friends and will continue to do so.
The treatment was very effective, my period pain, although did not disappear completely, was a lot more manageable.
I'm now 7 months pregnant through IVF and feel that the treatment I received in the lead up helped to create the right environment for me to achieve success."
"It was a long road to becoming pregnant and I was advised acupuncture might be helpful. Lily's treatments really helped. Being diagnosed with 'unexplained' fertility issues is confusing and upsetting, and the focus, attention to detail and expertise provided by Lily in getting my body and cycle into balance, alongside her calm, reassuring manner really helped me to feel like progress was being made on what often felt like a relentless physical and emotional journey. As well as improving physical symptoms, the pace and style of Lily's treatment (relaxed but thorough and always happy to give clear and detailed explanations) instilled a sense of calm, maintained my positivity and really helped to prevent things becoming overwhelming. I continued my treatments through my pregnancy right up until the day before my planned C-section to help me cope with complications and ensure I went into hospital feeling serene and completely prepared. I cannot recommend Lily - and acupuncture - highly enough. Along the way, Lily also treated and improved a long-standing shoulder problem, and helped with weight loss."
A Former Patient, Hertfordshire
"I consulted Lily regarding acupuncture treatment to support and enhance fertility treatment outcomes, and eventually had acupuncture over a couple of years or so. I found the acupuncture treatments together with Lily Lai's kind care, very helpful in terms of managing the process of fertility treatment both physically & mentally. It was also very useful to be able to discuss & consider fertility treatment with Lily Lai, as well as having some 'time out' from it during her treatment . I found Lily very knowledgeable about current fertility treatment.
Acupuncture treatment aided relaxation during a very stressful & traumatic period in my life. I had experienced infertility, failed fertility treatments as well as recurrent miscarriage.
Lily went on to support me with acupuncture treatment during a resulting twin pregnancy that produced 2 healthy babies!
I'm pleased to say that there was a very happy outcome. With very grateful thanks to Lily, who was very much part of the team. Keep up the good work."
A Former Patient, Hertfordshire
"I was trying to conceive and had unexplained infertility, and used acupuncture approximately weekly for a year with my first pregnancy and again for my second pregnancy. Just a big thank you, again, for everything you did! I got pregnant within 3 months of treatment after 2.5 years of trying to conceive. I also felt better in general and experienced decreased pain (due to pregnancy) after each visit. Wouldn't hesitate to come back if I felt the need. The service and results were amazing! "
A Former Patient, Hertfordshire
"When I came to Lily, I was looking for additional support to help me sustain a pregnancy after suffering a stillbirth and miscarriages. These losses led to anxiety and panic attacks which I hoped acupuncture would also help me manage. I had Acupuncture before pregnancy and weekly during a successful pregnancy and again three years afterwards before and weekly throughout a second successful pregnancy.
The acupuncture, support and care I received through my pregnancies was extremely helpful. The anxiety I experienced due to previous losses was handled with such care and understanding and this anxiety was significantly reduced as a result of such care. Before acupuncture I had only known loss and sadness with respect to trying for a baby despite receiving medical help. I continued to use traditional medical help alongside acupuncture with my two successful pregnancies and am convinced that without acupuncture I may well not now be in the truly blessed position of being a mother to two children."
"I was struggling to conceive and had suspected PCOS (later confirmed) and received Acupuncture from July 2014 - August 2015, herbal medicines for two-three months and moxibustion during some acupuncture sessions.
Thank you Lily - your caring, professional approach to my care helped me through a very difficult period of my life. I really looked forward to my acupuncture sessions each week, which ultimately helped us to have a baby. The only downside is I don't have time for acupuncture now I have a six month old to look after!!
The care and treatments were first class! We conceived our baby in December 2015 after six months of treatment (in parallel with NHS investigations). I am certain that the care and treatments I received were a big factor in regulating the symptoms of PCOS, ultimately enabling us to have a baby. As well as the herbs and acupuncture, which were tailored to complement the NHS investigations, Lily also recommended various other activities to complement the treatments - e.g yoga/meditation/dietary changes/walking etc. Having someone to talk to on a weekly basis also helped me to understand more about my condition and how I could relieve the symptoms. This holistic care and support was hugely beneficial to me from a mental health perspective as well as in supporting the treatment.
Once I was pregnant, I continued to have acupuncture sessions to support pregnancy, which I really enjoyed and found very relaxing.
I also suffered from back pain and the treatments were on occasion tailored to help with this and I found it very effective.
Finally, acupuncture definitely helped me to sleep better which had an overall benefit on my health and wellbeing.
Ultimately, I believe both the NHS and the TCM contributed to us being able to conceive and it would have been much easier if the NHS shared notes etc directly with Lily."
"I came to Lily after suffering 2 miscarriages, I had heard that acupuncture can help with fertility and maintaining a healthy pregnancy. I had acupuncture to regulate my cycles and help me conceive. I saw Lily once a week until about 20 weeks pregnant and then once a month until our daughter was born. I came back to Lily a few years later after having another miscarriage when trying for another child. Again I saw lily regularly every couple of weeks until the birth of our son.
Lily was at all times professional and caring, she was able to use her experience and knowledge of acupuncture to help me not only to conceive and carry 2 healthy children but she also was able to give advice and keep me calm! Whenever I had other problems within pregnancy like back ache or headaches she was also able to use acupuncture to treat those. After suffering from the heartbreak of miscarriage the only time I successfully conceived and carried full term babies were the times I had acupuncture with Lily."
"I was happy to meet such a professional as Lily and came back to her twice more with my problems. Also, I brought my mother for a consultation with Lily and a few acupuncture sessions. I felt the results of the acupuncture after about a month or so since the beginning of treatment. Lily was the person who I could ask lots of medical questions about myself and my family and always got the advice from her. I stopped seeing Lily when I got pregnant, which was the second reason for visiting the clinic. The acupuncture helped me to become more relaxed and I started to believe in it even more.
Second time I returned to the clinic to help me induce the labour and it started just 8 hours after the acupuncture session.
Also, Lily helped me with the after birth complications when I couldn't walk due to the trapped nerve. Lily's professional massage and acupuncture sped up my recovery a lot. I had only about 4 sessions and felt better."
A Former Patient, Hertfordshire
"I first came to Lily to seek relief for insomnia, period pains and to see if my serotonin and noradrenalin levels could be balanced with view to my condition (bi-polar disorder). I also wanted to discover if alternative therapies could help with my condition as opposed to medication.
I received acupuncture treatments with Lily and I experienced better sleep – it cured my insomnia. My period pain was reduced and I found improvements in energy levels, emotional state and in the balancing of the serotonin and noradrenaline in the brain which resulted in more balanced moods.
Lily has a fabulous personality that enables you to speak freely and openly about yourself and what you seek to remedy.
I would recommend acupuncture for the treatment of or to aid in depressive illness – I definitely saw a huge improvement!"
Miss M, Hemel Hempstead
"My husband and I fell into the 'unknown infertility' diagnosis. We had been trying to conceive since 2002 and I came round to the idea of trying acupuncture in 2007.
Acupuncture seemed to be one of the alternative medicines that could offer help with fertility problems. Having looked on the internet for acupuncture I noted that Lily was a member of the Acupuncture Fertility Network and her thorough training gave me the confidence that she has indepth knowledge and experience rather than a quick qualification.
Having being treated by Lily for 4 months I found the whole acupunture experience fascinating. After a number of years trying to get pregnant including 3 failed IUI's and 2 failed IVF cycles, I am convinced that combining acupunture with a drug free frozen embryo transfer is the reason that I became pregnant with twins. Now we are parents to two healthy baby girls.
Lily is very professional and easy to open up to. As fertility treatment is a specialist area for Lily it was comforting and reassuring to deal with someone who understood the medical terminology and could ask relevent questions necessary for my treatment. I would not hesitate to recomend Lily to others or to visit Lily again for any other problems that I may have in the future.
I was treated by Lily for about 4 months an found that an additional benefit of the treatment was an improvement in the blood circulation to my hands - especially the fingers and to my feet which normally suffered from the cold in the winter months. I also found moxibustion to be very relaxing!"
Anita, 38, Watford.
"My husband and I have been trying to conceive for 3 years. I decided to try acupuncture following an article released in the BMJ showing an association with increased success rates of IVF alongside acupuncture. I also wanted to use it for relaxation.
My IVF worked first time! I found the sessions very relaxing - it was good to have some time out. Lily was also a fantastic listener!"
Mrs C, Harpenden
"Prior to seeing Lily, I had suffered from a miscarriage which resulted in irregular periods. I also had ovarian cysts over a period of 2-3 months before I had my first appointment with Lily.
I wanted to try to conceive again following my miscarriage but was advised to put this on hold whilst I waited for the cysts to shrink. I was advised to wait for 3 months and decided to contact Lily to see if Chinese medicine could shrink the cysts without waiting for the whole 3 months. I also wanted to get my cycles regular so that I could try again and also to try and stop another miscarriage.
Within 3 months, the ovarian cysts shrank and I had this confirmed by having a scan. My cycles reverted back to 28 days and I was pregnant within 3 months of starting the Chinese medicine. I stayed on the medication until I was 17 weeks pregnant which I feel went a long way to help avoid a miscarriage.
I liked the consultations as Lily involved my input into the treatments and we therefore made joint decisions on how to proceed, taking into considering my preferences and also what would be easy for me to achieve/adhere to. Thanks for all your help Lily."
"I wanted help with conceiving and had read that acupuncture could help. I'd been trying for approximately 5 months beforehand - after treatments with Lily consisting of acupuncture, herbal medicines and moxibustion, my cycles regulated and I did conceive!"
"A friend had just started treatments with Lily to treat her infertility and recommended her. I had tried acupuncture before and hadn't been very comfortable with the practitioner but decided to try Lily anyway.
Lily was extremely professional from the very start. I felt she really cared about her work and her patients, and was very understanding and very thorough. She told me I would need at least 12 treatments - by the 9th week, I was pregnant!
The treatments made me feel better generally, my periods improved immediately as did my basal body temperatures. It was an added benefit that she is a good listener and helped me work through the stress the infertility had caused.
I cannot recommend Lily highly enough, she helped me all through my pregnancy and I am sure the lifestyle changes she recommended helped me get pregnancy again very quickly - I now have two lovely boys!"
Mrs D, Aylesbury.
"I have been suffering with the symptoms of my thyroid and liver condition for approximately three years now. I'd read a Zita West book about the benefits for people trying to conceive and was interested in trying acupuncture out.
I have experienced a feeling of calmness and relaxation from the acupuncture. I also have better sleep and less anxiety as well as an uplifted mood. I've been impressed with the alternative information and advice that Lily's give me, extra to what my doctor may give me. I like the ways she advises me to help myself with my lifestyle and diet.
I am even more impressed by how professional and how relevant the treatment and information from Lily is this time from when I last saw her 2 years ago."
Mrs D, Berkhamsted.
"I've been going through the menopause since 2006 and also started suffering with diarrhoea since February 2006. I tried conventional treatments and was not keen on a regime of taking drugs so I decided to try acupuncture and Chinese herbs with Lily. After the course of treatment, I was sleeping a lot better, had less hot flushes, my concentration improved, my mood lifted and my diarrhoea reduced."
Mrs O, Hemel Hempstead
"I was given Lily's phone number after a friend had recommended her when she herself was going through fertility treatment with Lily. I was going to have my third and final attempt of IVF treatment and had read about acupuncture being helpful alongside it. I was getting a lot of anxiety on the run up to the treatment cycle and also because I knew in the back of my mind that this would be the last attempt my husband and I would go through.
Lily was fantastically supportive throughout the treatment cycle and offered alot of insight and extra advice which the consultants had not mentioned in my previous IVF treatments. I felt completely looked after and calmer with the acupuncture treatments. She also had to work some very long hours for me to fit me in and I am really pleased to say that the hard work has paid off because now I'm pregnant, just confirmed with the scan! All the thank yous in the world are not enough - so I hope the flowers make a good start! I'll be in touch!"
Anonymous, Hemel Hempstead
"I was pregnant and suffering from morning sickness. I didn't want to try medication and decided to book for Acupuncture with Lily. I found that the nausea was more manageable and at times there was also lessening of the vomiting."
"I used acupuncture to try and induce labour - I was eleven days overdue. After one treatment, I felt fantastic and went into labour 12 hours later! Great experience!"
Miss M, 30, Boxmoor
"I was pregnant and overdue by ten days - my midwife had informed me that if my waters did not break then I would have to be induced. I really wanted to have as natural a childbirth as possible and decided to turn to acupuncture with Lily.
I was in a very anxious state but Lily really calmed me down and talked everything through before going ahead with the treatment. I'm very pleased to say that 7 hours after the acupuncture treatment, I went into labour and gave birth to a beautiful baby girl! Thank you once again for all your help!"
A very happy mother, Hemel Hempstead
"I had been diagnosed with endometriosis and was experiencing bad period pains as well as having trouble conceiving. I received weekly acupuncture treatments with moxibustion which helped reduce my period pains and also helped to calm me down. Lily is very nice and friendly – she always gave me a listening ear whenever I wanted to talk unlike most practitioners. I would say Lily’s treatments were quite positive - the service was excellent and the treatment room was neat and had a relaxing atmosphere."
"We had been trying for a baby for four months before I decided to book in for an appointment with Lily. I wanted the treatments to balance my hormones to help with fertility but also wanted help for my general wellbeing. During the course of treatment, I received Acupuncture, Ear-seed Acupressure, Moxibustion and Chinese Herbal Medicine. After each session with Lily, I felt more relaxed. She is very professional, approachable and thorough, always explaining clearly what each session would involve. I also found her website very informative and professional. All in all, it has been a very positive experience for me. Now that I am pregnant, I will continue to see Lily to help with the inevitable morning sickness!"
"For over a year before I saw Lily for acupuncture and Chinese herbal medicine I had suffered from prolonged and heavy periods and tiredness - I'd lost my spark! I was encouraged to make my first appointment from the professional website. Lily's treatments were always very comfortable. Her whole personality and demeanor meant that I opened up to her very quickly and yet she was still very professional. All the ailments I visited Lily for improved significantly."
I came to Lily pregnant and nine days overdue hoping to have my baby without the use of drugs. I was new to Acupuncture but Lily explained everything well. Following my Acupuncture treatment with Lily I went into labour 3 hours later! I did not have to be induced and so was able to have a natural birth and use a birthing pool. Thank you Lily!"
I came to Lily for treatment for Amenorrhoea (absence of periods) which I had had for twelve months, general wellbeing and specifically for fertility. I found the Acupuncture session great for relaxation and a sense of wellbeing afterwards. I am also better aware of my sleeping pattern. Lily has also given advice on lifestyle and diet for general wellbeing and fertility which I have now made adjustments to. Combined with traditional medicine, I now have a feeling of being more in control and now have regular periods and ovulations.
I have had a very positive treatment and experience from regularly attending sessions with Lily"
Zoë, 27, Berkhamsted
I contacted Lily after my husband and I had been trying to conceive for nearly three years and had decided to try IVF after being diagnosed with 'unexplained infertility'. During the three years we had one natural pregnancy, which ended in a missed miscarriage at nearly ten weeks. I had read that acupuncture could increase the likely success of fertility treatment and found Lily's details when searching for a local acupuncturist with expertise in supporting IVF.
I had weekly acupuncture sessions for three months prior to the IVF, and fairly intensively during the treatment. We were absolutely delighted when our very first cycle was successful, and we also had six good quality embryos to freeze. Having had a miscarriage previously, I was very nervous about the pregnancy, and continued having weekly acupuncture sessions until our twelve week scan confirmed a healthy pregnancy.
As well as her expertise in acupuncture, I found Lily to have a great understanding of the overall IVF process, and found it very helpful to discuss my treatment with her as it progressed. We now have a gorgeous six month old son, and I am sure Lily's sessions played a big role in ensuring the success of our treatment - thank you!